Vol. 66 Issue 10 • July 2026
Archive
Issues & back catalogue
Browse every issue of Cleaner & Launderer Journal and use the index below to jump to a specific issue or explore recent stories.
Recent issues
Vol. 66 Issue 10 • July 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
All articles
-
Miele Professional Introduces New Line of Benchmark Machines for On-Premise Laundry Operations
Miele’s quality linen and garment reprocessing technology is now tailored for on-premise laundry in lodging, healthcare and...
-
“These Guys Were Really Smart”
A few years ago (during the dark days of Covid) I was invited to join a mastermind group of fellow dry cleaners which included some...
-
What Kind Of Cleaner Are You?
What Kind Of Cleaner Are You? It's a valid question, and one you should be able to answer in one sentence of 25 words or less..
-
The Key Leadership Traits for Building a Strong, United Team
Effective communication and transparency are the cornerstone traits of successful leadership. They are the guiding lights illuminating
-
How I Got Here: Carol Greenholt, Author of “Tales of A Dry Cleaner”
In John Leano's November "How I Got Here" he interviews Carol Greenholt, Author of "Tales of A Dry Cleaner"
-
Customer Appreciation Without Spending Alot
It seems that’s when November comes around is when we really focus on customer appreciation and showing thanks. Sometimes, it can...
-
Martinizing Cleaners Coming to Austin, Texas
Clean Franchise Brands (CFB), the largest dry cleaning and laundry company on the planet, announced an agreement to open three Martinizing..
-
Xplor Spot Introduces Innovative AI Virtual Agent to Enhance the Dry Cleaning Customer Experience
Xplor Spot – software for the dry cleaning and laundry industry under Xplor Technologies – announced an innovative feature called Virtual..
-
Another Piece of Alphabet Soup to Digest
Let’s face it. We live in a dynamic time and because of that, running a successful business keeps getting more...
-
Is There Such A Thing As Too Much New Customer Prospecting?
New customers are hard to find: Our market and our customer pool has changed. For decades, fashion has been changing against the drycleaning
-
The Scary Truths About Poor Customer Service
Poor customer service can haunt you for years to come, especially if you don’t Poor customer service can haunt you...
-
Recommended Reading — Jay Baer’s “Hug Your Haters”
Jay Baer is a renowned author, speaker and digital marketing expert known for his contributions to customer experience and content...
-
DLI Announces 2023-2024 Board of Directors
Each year DLI’s Board of Directors brings on new members as other members retire or move into Executive Committee positions. This August...
-
Tim Maxwell Named GreenEarth Cleaning’s CEO
GreenEarth® Cleaning, the world’s largest brand of environmentally friendly dry cleaning, offering the industry’s only non-toxic..
-
Navigating Turbulence: How Employee and Company Culture Shape Customer Experience
The connection between employee well-being, company culture and customer experience has never been more crucial. While you might...
-
Potential PFAS Designation to Alter Environmental Due Diligence Landscape
A change is coming to the environmental due diligence world, which is anticipated to play a factor in how recognized environmental conditions
-
Building Your House (And Business) Upon Sand
What I’m about to share with you, I hope scares the absolute crap out of you. I’ve made no bones about my love-hate relationship with social
-
SDA’s October Meeting
SDA's October meeting Mike Nesbit, the legend who built a dry cleaning empire, will present a Unique Idea centered around diversifying...
-
How I Got Here: Ron Carver
In John's September article for Cleaner & Launderer, he interviews Ron Carver, Manager of Rogers Cleaners in Saint Petersburg, Florida
-
CCA Presents Fabricare 2023 October 6 – 8 2023
It’s finally here, Fabricare 2023 CCA’s Education Conference at Harrah’s Las Vegas Hotel October 6-8 2023. Registration is now...
-
The Stain Wizard’s Second letter for August 2023 about a two-piece pant suit
The Stain Wizard addresses a readers questions about his customers two-piece pant suit in his second letter for August 2023
-
The Stain Wizard’s First letter for August 2023 about a red sharpie
Stain Wizard's answers a few of his letter, for the August 2023 Cleaner & Launderer, in letter #1 a customer has an issue with a red sharpie
-
Let’s Party Like It’s 1999…At Least For a Minute or Two
Oh my, the clock is certainly ticking. The year is already half over, and I am looking at my list of things I hope to accomplish...
-
A Breakfast Fiasco
As a business owner, you want your team to be fully engaged, especially regarding the customer experience. However...
-
The Dog Days of Summer: Keeping up Moral in the Summer Heat
The summer months are upon us and with that comes the very hot temperatures inside a dry cleaning plant. As most of us know, it can be...
-
How I Got Here: Jimena Sirri
John Leano takes a turn in August 2023's Words From The Streets and interviews Jimena Sirri from Fogo de Chão
-
Fabricare2023
Fabricare2023 is happening October 6th – 8th in Las Vegas, Nevada. Don’t miss out on another great event to learn from industry...
-
Reviews and Trust
Do you find online reviews of a business as amazing and frustrating as I do? It’s amazing that you can work your butt off for...
-
Revolutionizing Our Industry with Automation Technology
The dry cleaning industry is undergoing a remarkable transformation thanks to the introduction of automation technology. Robots have become a
-
EzPress™ Minor Modification Gives You a Major Improvement
Now, the Model-7d EzPress™ and Model-7d PopUpPress™ users can apply barcode labels or text labels to personal....
-
Slow Times Ahead
The Key to Thrive During the Slow Summer Months. The hour-long virtual program, hosted by The Drycleaning & Laundry Institute
-
As One Door Closed…
Frantz Cleaners isn’t washed up after all. When Kay Richards retires Friday, she’ll turn the keys over to her right-hand man...
-
WATCH OUT: AI IS A TRAP
With everything happening with AI and ChatGPT, it is a fact that it is here to stay. AI will likely replace all those who don’t adapt to...
-
The Stain Wizard Gets Letters
Jeff Schwarz "The Stain Wizard" answers letters from readers of Cleaner & Launderer. Adam Cataffo has a question about rust..
-
Finding A New Dry Cleaner
Moving to a new area can be exciting, but it can also be challenging to adjust to a new environment. One of the tasks that often gets...
-
There Is No ‘Easy’ Button
I’ve been doing some spring cleaning, going through boxes of stuff in my office that has been accumulating for years easy. Now, don’t...
-
20 Takeaways from SDA Cleaners Showcase
Am I the only one who goes to a show, all excited about the contacts I’m about to make, jazzed to learn new things, excited for future...
-
My Old Clock
For years PBS broadcast a renovations program called “This Old House.” This program featured historical homes that needed significant...
-
DLI School Mints 21 Fresh Graduates in 382nd Complete Hands-On Drycleaning Course
Mark Villareal, former Navy diver, educator and real estate business owner, entered the cleaning business when he bought a drop store in...
-
How I Got Here: Nick Tirabassi
John Leano interviews Nick Tirabasi of 818 Cleaners in West Hills, Ca for his May 2023 Words From The Street
